With a complete rebrand, product overhaul and platform launch across 180 counties, the world’s largest freelancing platform reframed work as a better way to work and a catalyst for a better life.
Freelancing Is Changing Work
Overhauling its image would require a top-to-bottom approach. The task was to relaunch the company—which posts 8,000 jobs a day, serving 5 million employers and 18 million freelancers—as a new industry category entirely: “The World’s Work Marketplace,” a tool as vital and revolutionary as Uber, AirBnB and Amazon.
To complement its new role, a total brand and product overhaul painted a picture of Upwork as a catalyst for a better life and a better world, altering people’s perception of the brand. A global campaign brought to life Upwork’s grand vision of independent talent at the heart of every business.
For 180 seconds, viewers share an exhilarating quest, and perhaps imagine themselves breaking out of their own comfort zones to explore new horizons.
The film told a story about freelance talent and companies taking a leap to create better businesses, better careers and better lives. The campaign also included :60, :30 and :15 insightful spots that spoke to both talent and businesses in search of talent, and was released in concert with outdoor, podcast/radio, digital and social assets.
In parallel, we embarked on a total brand and product overhaul that included a redesigned product and app experience, refreshed logo, new font and color scheme and a library of 200 icons, 120 images and 40 illustrations.
- 67% increase in brand’s share of voice
- 23% increase in brand awareness from pre-pandemic levels
- 23% lift in freelancer registrations on Upwork
- 22% increase in people searching for Upwork
- Brand Strategy
- Global Creative Platform
- Film, Digital, Photography, Illustration Production
- Communications Planning
- Brand Identity in collab with PortoRocha
- Logo re-design in collab with PortoRocha